Privacy Policy

Last updated: November 11, 2026

Bird Bam Beth teaches American Mahjong classes and runs events in Portland, Oregon. This page covers what we collect when you visit birdbambeth.com, buy a ticket, join a waitlist, book a lesson, sign up for the newsletter, or comment on our Instagram, who else sees it, how long we keep it, and how to ask us to change or delete it.

The short version: we collect what we need to run classes and events, we never sell it, and you can ask us to delete it whenever you like. Here is how to delete your data.

What we collect

When you buy a ticket

Buying tickets through the buy button on birdbambeth.com collects a name and email for each seat, the name you'd like on your nametag, a phone number for the person buying, and pronouns if you choose to share them. A nametag and pronouns are optional on every seat, and so is a phone number for anyone other than the buyer. Stripe then collects your billing address, phone number and card details directly on its own checkout screen. Card details never touch our own servers.

After a purchase, the confirmation page lets you change the nametag and pronouns for the table. That can never change the email or phone number already on your order.

When you join a waitlist

Joining the waitlist for a sold-out event collects your name, email and phone number.

When you book a private lesson

Booking a private lesson collects your first and last name, email, phone number, the street address where the class will happen (usually someone's home), anything you type in the notes box, how many students are coming, and whether you ticked the text-reminder box. Payment is on Stripe's own checkout screen, the same as a ticket.

When you sign up for the newsletter

Signing up collects your email address, your name if the form you used asks for one, and which link or ad brought you there.

What we collect automatically

We note which ad or link brought you to the site (UTM tags, and Google or Meta click IDs), and your IP address and browser type. The IP address helps us limit repeated submissions, lets us run a quick Cloudflare check on some forms that a person, not a bot, is filling them out, and is kept as a record of when you agreed to text reminders if you tick that box. It is also passed to Meta when you buy, as described under "Ads and measurement" below.

We remember which ad or link brought you here in your browser for 30 days, so if you book a class later, the right post or ad gets the credit. That memory sits in your browser's local storage on your own device, not in a cookie, and clearing your site data for birdbambeth.com wipes it.

If you comment on our Instagram, there is more to say. That has its own section further down.

Who else sees it

Running classes and events means a handful of outside services see part of what we collect. Each one sees only what it needs to do its own job:

• Stripe processes payments and sees your name, email, phone, billing address and card details. Card numbers never reach our servers.
• Resend sends confirmations, receipts and reminder emails, and the newsletter. We do not track whether you open an email. For the newsletter, Resend tells us when someone clicks a link, and we keep a record of which link, so we can see what people found useful.
• Twilio sends the text reminders described below, for people who opt in. Twilio sees the phone number and the text itself.
• Google Calendar holds Beth's class schedule. A private lesson booking becomes a calendar event carrying the customer's name, email, phone, address and notes.
• Slack is where our small team gets a note about each new booking or sale, with the buyer's name or email and what they bought. For a private lesson, the note also carries the address where it will be held and which ad or link brought them, and the instructor offered the lesson sees the address too. An email sent to our cheers@birdbambeth.com address also shows up there, with who it is from, the subject and the message itself.
• Cloudflare hosts the site, holds our customer database and runs the bot check on some forms.
• Backblaze B2 holds an offsite copy of our nightly backups, in case anything ever happens to our main hosting account.
• Google Sheets holds a backup copy of newsletter signups, and our accounting spreadsheet, which feeds a reporting dashboard, holds the date, amount, name and email of each payment.
• Google and Meta (Facebook and Instagram) receive visit and purchase information through the ad and analytics tools described under "Ads and measurement".
• Older tools. Before we built our own system we used SimpleTix for tickets, an earlier booking tool for lessons and HubSpot for customer records, and they may still hold older records from that time. We are phasing HubSpot out.

If you buy something from our digital shop (run by Lemon Squeezy) or from our Etsy shop, that company takes the order and its own privacy policy applies, and it tells us about the sale.

Ads and measurement

Google Tag Manager loads on every page of birdbambeth.com, and it carries Google Analytics, Google Ads conversion tracking and a Meta (Facebook and Instagram) pixel. These set their own cookies and measure how our site and our ads are doing. When you buy, the page tells them the order total, an order number and what was bought. Ahrefs Analytics also loads on every page, for basic traffic reporting.

Meta also hears about each paid ticket order and each new paid private lesson booking straight from our server, so a sale still counts when a browser blocks the pixel. It gets the order total, what was bought and how many, your IP address and browser, the Meta click ID if you came from one of our Meta ads, and your name, email, phone, billing city, state, ZIP code and country, plus our own customer ID, all scrambled (hashed) so Meta can match them to accounts it already knows without seeing them in plain text. Free registrations and digital shop orders are not sent.

To opt out of this kind of advertising, use your ad settings: Facebook and Instagram ad preferences and Google ad settings. Your browser's cookie settings, or a tracker blocker, stop the tags from loading at all.

Instagram comment messages

If you comment a keyword on one of our Instagram posts, or reply to one of our stories with one, we may send you an automated message through Instagram with a button that gets you the link you asked for. For that to work, we store your Instagram username and Instagram user ID, the text of the comment or reply, which post it was on, the button you tapped, what we sent back and whether it was delivered, and, when a link is meant for followers only, whether you follow us. When you click the link we send, we count the click and note when the first one happened. We keep only comments and replies that set off one of our automations, which is usually a keyword.

Deleting your comment on Instagram does not delete our copy. To have it removed, follow the steps on our data deletion page.

Text message reminders

Only people who ticked the box get a text. There are three boxes, on three forms (the private lesson booking, the ticket checkout and the waitlist for a sold-out event), and all three start out unticked. If you tick the waitlist one, we save that you agreed, but no waitlist text is sent today.

Private lessons

When you book a private lesson, this is the actual checkbox on our booking form, word for word:

Text me a reminder the day beforeOne text before class, and one if anything changes. Message and data rates may apply. Reply STOP to opt out.

One reminder the day before class, and one more if the time or place changes. That's usually one or two texts per booking.

Open Play and league tickets

When you buy a ticket on birdbambeth.com, the checkout has its own box, word for word:

Text me about this eventUpdates about events you book, sent to the purchaser's number only. We don't text your guests.

If you tick it for Open Play, we send one reminder the day before. For a league, we send one the day before the first night. Only the person who bought the ticket is texted, never a guest on the same order.

If you leave a box unchecked

We won't text you. Your booking or purchase goes through exactly the same either way. Ticking the box is never a condition of buying anything.

What we send

Reminders about something you booked. No promotions, no sales.

Cost

We don't charge you anything to receive them. Your own carrier's message and data rates may apply.

Opting out

Reply STOP to any text and they stop right away, and stay stopped, for lessons and events both. Reply START to start them again. Reply HELP for contact details. Or email beth@birdbambeth.com and we'll take you off the list, no keyword required.

What your number is used for

Your phone number is used for these reminders and to reach you about a class you booked. It is never sold, rented, or handed to anyone else for marketing.

The full program terms, including message frequency and how to opt in or out, are on our SMS Terms page.

Partner shops and discount links

Our discounts page links to shops we recommend. We earn a commission when someone buys through our link or code, which is tracked by the partner's affiliate program (UpPromote, GoAffPro or Shop My) and reported back to us. We don't send a partner your name or email. Once you are on a partner's site, that partner's own privacy policy applies.

How long we keep things

We keep your records for as long as we need them to run classes and events and meet tax and accounting rules. Payment records stay for as long as those rules require. A newsletter subscription stays until you unsubscribe or ask us to remove you.

Backups of our systems are kept for 90 days: our primary backup copy is swept out after 90 days, and a second, offsite copy is kept for 90 days too, in case anything ever happens to our main hosting account. Our database also keeps a rolling 30-day history so a mistake can be undone. When we delete your record, copies in those backups age out within 90 days.

Your choices

• Newsletter: every newsletter has an unsubscribe link at the bottom. You can also email beth@birdbambeth.com.
• Texts: reply STOP to any text.
• Ads: use the ad settings linked under "Ads and measurement" above.
• Correct or delete your information: see below.

Getting your information corrected or deleted

There is no self-service button for this today. Email beth@birdbambeth.com and we'll look up what we have on you, correct it, or delete it, by hand. The steps for deletion, and what we have to keep, are on our data deletion page.

We never sell your information, and we never rent it or hand it to anyone else for their own marketing.

Changes to this page

If we change how we handle your information, we update this page and the date at the top.

Questions

Email beth@birdbambeth.com with any question about this page or your own information.